bdtk37 Privacy Policy —
Your Data Is Safe With Us

Welcome to bdtk37. This Privacy Policy ("Policy") applies to the use of the bdtk37.org website and its associated mobile applications. By using the bdtk37 platform, you are considered to have accepted this Privacy Policy.

Bdtk37 believes your personal data is your asset. We use your information solely to provide our services — we never sell it to third parties or use it unnecessarily. This policy is written in full for the benefit of our users.

Bdtk37's Privacy Policy is built in accordance with international data protection standards. Our dedicated security team works continuously to ensure your data remains protected. If you have any questions or concerns, please contact our support team.

Bdtk37 collects certain necessary information in order to provide its services. The data collected is listed by category below:

Personal Identification Information

• Full name and date of birth (required for age verification).
• Mobile number and email address (if applicable).
• National ID number or passport number (required for KYC verification).
• Residential address (required for higher-tier verification).

Financial Information

• Mobile banking number (Mobile Banking, Nagad, Rocket).
• Transaction history and amounts.
• Deposit and withdrawal records.

Usage Information

• Login time, location, and device information.
• Gaming history and betting patterns.
• IP address and browser information.
• Cookie and session data.

Bdtk37 collects your information in several ways — and we are transparent about all of them. The main collection methods are described below:

Directly from you

You provide information directly when filling out the registration form, updating your profile, submitting KYC documents, contacting support, or making any transaction. This data is stored in encrypted form on bdtk37's servers.

Automatically

Certain information is collected automatically while you use the platform — including your IP address, browser type, operating system, page visit times, and gaming activity. This data is primarily used to maintain security and improve platform performance.

Via Third Parties

Bdtk37 receives transaction confirmation data from payment processors such as Mobile Banking, Nagad, and Rocket. Risk assessment data from fraud detection services may also be collected.

Bdtk37 uses collected data only for specific, legitimate purposes. We never misuse your information. The purpose behind each use is explained below:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Service: To resolve your complaints and questions promptly.
• Security Assurance: To prevent fraud, hacking, and other cyber threats.
• Legal Obligations: To meet the requirements of government or regulatory authorities.
• Platform Improvement: Analytics to improve the user experience.
• Promotional Communications: To inform you about bonuses and offers, with your consent.
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate assistance.

Bdtk37 never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances, which are:

Payment Service Providers

Only the minimum information necessary to process transactions via Mobile Banking, Nagad, and Rocket is shared with these providers. They are also bound by their own privacy policies.

Regulatory & Law Enforcement Authorities

Under Bangladeshi law, bdtk37 may be required to share data in response to a government directive or court order. In such cases, only the minimum necessary information is disclosed.

Technology & Security Partners

We work with select technology service providers to maintain platform security. They are contractually bound to protect the confidentiality of your data.

Bdtk37 uses industry-leading technology to protect your data. Our security is multi-layered — if one layer is compromised, the remaining layers keep your information safe.

• 256-Bit SSL Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): OTP verification when accessing your account.
• Firewall & DDoS Protection: Server-level attack prevention.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Masking: Sensitive information (such as bank numbers) is displayed in masked form.
• Access Control: Only authorized personnel are permitted to access specific data.

That said, no online platform can guarantee 100% security on the internet. We strongly encourage you to use a strong password and never share your account details with anyone.

Cookies are small text files stored in your browser. bdtk37 uses cookies to improve platform functionality and personalize your experience. We primarily use three types of cookies:

Essential Cookies

These cookies are essential for core platform functionality — maintaining login sessions, security tokens, and so on. Disabling them may prevent the platform from working properly.

Analytical Cookies

These cookies help us understand how users navigate the platform. We use this information to identify weak points and make improvements. All data is stored anonymously.

Functionality Cookies

These cookies remember your preferences — such as language and display settings — so you do not have to reconfigure them every time you log in.

Bdtk37 respects your full control over your data. Your rights are outlined in detail below:

Bdtk37 does not retain your data beyond what is necessary. However, certain information may be required to be kept for a defined period for legal, regulatory, or business reasons.

Once the defined retention period expires, bdtk37 securely deletes your data or anonymizes it so it can no longer be linked to you.

Bdtk37 is strictly a platform for users aged 18 and above. We do not knowingly collect data from minors or allow them to use the platform.

• Date of birth is verified at the time of registration.
• Age is verified through identity document checks as part of the KYC process.
• If a minor's account is identified, it is closed immediately.
• All data associated with that account will be permanently deleted.

Bdtk37 may update this Privacy Policy when needed. For significant changes, you will be notified via SMS to your registered mobile number or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly and confirming you are reading the latest version by noting the "Last Updated" date at the top.

Reach out to us with any questions, complaints, or requests regarding our privacy policy. Our data privacy team is ready to assist you in Bengali.

We typically respond within 7 business days. For urgent matters, our live chat support is available for faster assistance.